UCaaS Provider

Cisco Webex

Platform: Cisco Webex Calling

Pending confirmation
Uptime SLA
No minimum
Min. Seats
San Jose
Headquarters
76,000
Employees
Public · CSCO
Ownership

About Cisco Webex

Cisco Webex Calling represents the cloud communications offering from Cisco Systems — one of the world's most recognized enterprise technology brands — headquartered in San Jose, California, publicly traded on NASDAQ as CSCO, with approximately 76,000 employees worldwide. When an organization chooses Cisco Webex Calling, it is selecting a communications platform backed by the same company that built and maintains much of the world's networking infrastructure.

Enterprise Engineering Pedigree

Webex Calling is purpose-built for organizations that want cloud-delivered voice with the engineering rigor, security certifications, and integration depth that only Cisco can provide. The platform supports no minimum seat requirement, making it accessible across organization sizes from professional services firms to global enterprises. PSTN replacement coverage spans 100+ countries — a geographic footprint that exceeds virtually every competitor in this analysis.

Native Cisco Ecosystem Integration

Cisco's UCaaS platform integrates natively with the broader Webex suite (messaging, meetings, contact center), creating a unified workspace that competes directly with Microsoft Teams while offering Cisco's superior networking integration. For IT teams already managing Cisco Catalyst switches, Meraki wireless, or Cisco SASE solutions, Webex Calling integration is a natural extension of the existing management plane — one pane of glass for the full enterprise stack.

Global Infrastructure

Cisco's data center footprint for Webex spans Australia, India, Japan, and Singapore (APAC), Toronto and Vancouver (Canada), Amsterdam and Frankfurt (EMEA), Brazil (LATAM), London (UK), and Chicago, Dallas, Los Angeles, and New York City in the U.S. Multiple calling plan models are available: concurrent call path licensing (minimum 100 paths), or named user unlimited and metered domestic plans.

Security and Compliance

Cisco's security posture — built on SecureX and Zero-Trust architecture — is unmatched in the UCaaS market. For healthcare, legal, manufacturing, and retail organizations that already operate within the Cisco ecosystem, Webex Calling delivers the compelling combination of cloud-native delivery with enterprise-grade security, compliance readiness, and a vendor relationship that spans the full enterprise technology stack from network to endpoint to cloud.

Ideal Customer Profile

  • Healthcare
  • Legal
  • Manufacturing
  • Retail
  • Enterprise

Key Differentiators

Native integration with Cisco networking stack (Catalyst, Meraki, SD-WAN, SASE); 100+ country PSTN; 76,000-employee global support organization

Tags

UCaaSCiscoWebex CallingEnterpriseSecurityZero-TrustGlobal PSTN

Interested in Cisco Webex?

Our advisors can help you evaluate whether this solution is the right fit for your organization.