Featured Partner
CCaaS Provider
Freshdesk
San Mateo
Headquarters
About Freshdesk
AI-powered cloud helpdesk and customer support platform by Freshworks. Centralizes tickets from email, chat, phone, and social media into a single workspace with intelligent automation, Freddy AI-assisted responses, knowledge base management, and team collaboration tools.
Ideal Customer Profile
- Customer support teams managing tickets across email
- chat
- and phone
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